Benefits Specialist
Position Summary
Peoplease is a leading Professional Employer Organization providing solutions to small and medium size businesses in the blue and gray-collar industries. We transform and enable our clients and partners to achieve their aspirations by providing world-class service, support and administrative solutions in the areas of payroll, human resources, benefits and risk management. At Peoplease, we are connected as People, creating a culture of inclusion & belonging, where Engagement, Integrity, Tenacity, Curiosity, Happy, and Service obsesses is who we are, who we’ve always been, and continue to be the mindset that guides us to improve every day.
Peoplease is looking for a qualified Benefits Specialist to join our team. The purpose of the Benefits Department is to manage internal/external employee benefits. The Benefits Specialist will help the Benefits Department by assisting with implementation of new clients, processing new benefit enrollments, and assisting with HRIS ad-hoc benefit and HR reports. Additionally, this position will assist in processing requests for quotes and assists when needed in special projects.
An ideal candidate will have the ability to manage and execute the coordination of multiple projects within required timeframes and expectations; demonstrated excellence in communication skills; be able to inform both orally and in writing; working knowledge of Microsoft Office products. Demonstrate the ability to perform detail-oriented tasks; interact, coordinate, follow up, and effectively communicate with other team members, regional teams, Senior Management, and Third-Party Administrators.
Candidate must be a self-starter with the ability to function as a remote employee in a distributed work team.
Essential Duties and Responsibilities
Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
- Review and analyze incoming client benefit plan documents for health quoting/ underwriting purposes
- Identify and request any missing information needed to continue quoting/implementation process
- Upload relevant documentation to multiple locations including internal and TPA
- Auditing and confirming accurate setup of benefit plans and deductions
- Diligent follow-up and coordination with other team members and outside partners
- Processes benefit enrollments for PEO product offerings, ensures timely processing
- Assessing client needs and requirements to ensure successful implementation of benefits products or services
- Collaborating with sales, support, and technical teams to coordinate benefit implementation activities
- Acting as a liaison between the client and the company to address feedback and foster continuous improvement for benefits administration
- Auditing new monthly enrollments in HRIS, HRPyramid/PrismHr, and assists with auditing carrier file feed output
- Monitor Benefit inbox for incoming email inquiries and assist as needed
- Supporting benefit consultations and renewals as needed
- Participates in special projects as needed
- Other duties as assigned within scope of the role
Minimum Qualifications (Knowledge, Skills, and Abilities)
- H.S. Diploma required
- Associate degree in Human Resource Management or related degree and/or combination of equivalent experience preferred
- 3-4 years’ experience in benefits administration required
- PEO Experience highly preferred
- Strong project management and organization skills
- Adheres to deadlines
- Intermediate Microsoft Excel Skills (Pivot tables, V-Lookup, Charts, Data Analytics)
- Proficiency using Microsoft Office Suite
- Responsive and self-motivated team player
- Outstanding customer care
- Strong analytical, verbal and written communication skills
Physical Demands and Work Environment
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable individuals with disabilities to perform the functions. While performing the duties of this position, the employee is regularly required to talk or hear. The employee frequently is required to use hands or fingers, handle or feel objects, tools, or controls. The employee is occasionally required to stand; walk; sit; and reach with hands and arms. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this position include close vision, distance vision, and the ability to adjust focus. This position will be working primarily indoors and some of the time in an outdoor environment. From this movement, the employee will encounter varying temperatures. The normal auto and air travel hazards will apply.