POSITION SUMMARY

Peoplease is a leading Professional Employer Organization providing solutions to small and medium size businesses in the blue and gray-collar industries. We transform and enable our clients and partners to achieve their aspirations by providing world-class service, support and administrative solutions in the areas of payroll, human resources, benefits and risk management. At Peoplease, we are connected as People, creating a culture of inclusion & belonging, where Engagement, Integrity, Tenacity, Curiosity, Happy, and Service obsesses is who we are, who we’ve always been, and continue to be the mindset that guides us to improve every day.

Peoplease is looking for a qualified Administrative Assistant to join our team. The purpose of this position is to provide corporate employees and our clients with exceptional and professional support in a variety of functions and situations as determined by the Operations Manager.

An ideal candidate will have the ability to manage and execute the coordination of multiple projects within required timeframes and expectations; demonstrated excellence in communication skills; be able to inform both orally and in writing; working knowledge of Microsoft Office products. Demonstrate the ability to perform detail-oriented tasks; interact, coordinate, follow up, and effectively communicate with HR team members, regional teams, Senior Management, and Third-Party Administrators.

This position will be in office at our Main Orlando Office: 250 N Orange Ave, #1500, Orlando FL 32801

ESSENTIAL DUTIES AND RESPONSIBILITIES

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Answering telephones and directs the caller to the appropriate associate; will transfer a caller to an associate’s voice mailbox when the associate is unavailable
• Greeting and directing all visitors to the company to the appropriate department/individual
• Receives, sorts and forwards incoming mail. Maintains and routes publications
• Coordinating the pick-up and delivery of express mail services (FedEx, UPS, etc.)
• Responsible for ordering, receiving, stocking, and distributing office supplies and maintenance of office equipment
• Assisting with other related clerical duties such as photocopying, faxing, filing, and collating
• Contacting newly on-boarded clients at 30 and 90-day milestones and recently lost clients after 90 days for satisfaction data collection and compilation
• Enhancing client relationships by mailing handwritten materials acknowledging the company’s recognition of significant client events such as birthdays, anniversaries, illnesses, and deaths
• Assist Accounting Department with preparation and shipping of monthly sales commission reports and payments
• Other relevant duties as assigned within the scope of the role

MINIMUM QUALIFICATIONS (KNOWLEDGE, SKILLS, AND ABILITIES)

• High School Diploma or equivalent
• 1+ year of customer service experience preferred
• Excellent written and verbal communication skills
• Exceptional Client/Customer Service skills
• Ability to work within a fast-paced environment
• Ability to be creative in a highly structured environment
• Self-starter and independent worker
• Competency with Microsoft Office Suite
• Exceptional organizational skills
• Bi-lingual Spanish highly preferred

Why Join Us? 

• Be part of an innovative and growth-oriented company in the PEO industry.
• Opportunity to drive meaningful impact and lead a high-performing team.
• Competitive salary and benefits package.

Physical Demands and Work Environment

The role requires regular communication and occasional travel to support the distributed workforce. The role will primarily function indoors but may involve working in varying temperatures or outdoor environments as needed.